What should I do if I lost my bank card? Remember important information!

Many people start to panic when the card is lost. Don't worry so much. ⠀ First of all, you need to block the card and you can do it online - through the OFB24 application or our bot in Telegram @Card_ofb_bot or remotely by phone number 71 200-88-99 through our contact center. Then leave your application on our website and open a new card at the nearest branch. ⠀ If you have forgotten your card password, you need to contact the bank's branches to reissue the card. For security and protection of funds and data, the password is not restored or reset. ⠀ Keep our memo and follow our recommendations — so your funds on the card will be safe.